Refunds and cancellations

Counselling sessions

• Not started: a full refund if you ask within 7 days of paying.
• Started: time you have used is not refunded.
• If a session fails because of a problem on our side (the call cannot connect, or no report is produced), we restore the time or refund it, as you prefer.
• Unused time expires at the end of the session’s validity: 30 days, or 60 days for the 3-hour session.
• The free sample has nothing to refund.

Expert & Placement Track

A full refund before your first session. After that, a refund for the sessions not yet held.

Virtual AI Bootcamp seat

A full refund up to 48 hours before your cohort starts. After that, we move you to a later cohort instead.

AI Fellowship

A full refund up to 7 days before the cohort starts. Once it has started, we do not refund, but in genuine cases we defer you to the next cohort.

How refunds are paid

To the original payment method, through Razorpay, usually within 5–7 working days of approval. Write to hi@sgconsultingtech.com; we reply within two working days.